Total Quality Management/ISO Lead auditor , The International Registrar Of Certificated Auditors (IRCA), England. This certificate is about the knowledge needed to audit and improve quality management systems. It meets the requirements of IRCA, registered course number A17395. The course comprises a mix of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the quality audit process. Certified auditors learn the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organization. http://www.irca.org/
Human Resource Engineer , Institution of Leadership and Management , England. ILM has the UK’s widest range of leadership and management qualifications, accredited training and membership services.